A company has an IT organization that is separated into teams that support different underlying technologies.
Each team has its own budget and manages its own tools. They have a clear understanding of current
performance, capacity, and events. Team response to assigned help desk tickets is satisfactory.
The company intends to deploy a private cloud and provide services to internal customers. What service
operation management challenge may this company face?
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A.
Inability to provide accurate pricing models
B.
Inability to calculate fixed costs
C.
Time consuming root cause analysis
D.
Lack of control over service placement
Explanation: