A technician has fixed a reported issue with a heavily used software program and users have
verified that the program is working correctly. Which of the following should the technician do
NEXT?
![PrepAway - Latest Free Exam Questions & Answers](https://www.briefmenow.org/img/pa5.jpg)
A.
Document the process and update the baseline.
B.
Test the theory of probable cause and verify with the software vendor.
C.
Establish a plan of action to be included in the business impact analysis.
D.
Implement the software manufacturer workaround.