Joe, an employee, contacts the database administrator about an issue with a local database on
his hard drive. Which of the following questions would be MOST helpful in determining the next
step in troubleshooting?

A.
What is the state of the database service?

B.
What is the error message being received?

C.
Is there a connection to the Internet?

D.
What is the password being used to access the database?

Explanation: