CompTIA Exam Questions

Which of the following methods can the technician use?

Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like
a quick solution that would most likely fix the issue. Which of the following methods can the technician use?

A.
Initiate a factory reset

B.
Perform a hard reset

C.
Remove the MicroSD card

D.
Rollback the OS update