An organization is in the process of selecting a SaaS provider to replace its current internal customer
relationship management system. The business expects better functionality than what is provided
with the internal system. Which of the following is the BEST reason for moving to a SaaS cloud
service?

A.
Understand who the most experienced IaaS cloud providers are so that a recommendation can be
made to the business based on what other industry vendors are doing.

B.
Understand the current SLA’s of the cloud providers to ensure that they can exceed the current
expected business SLA’s.

C.
Understand current functional and non-functional requirements of the system in order to ensure
the new system can meet and provide value add to current business needs.

D.
Understand the cost model of the hosted infrastructure and whether the current system can be
hosted on cloud provided infrastructure.