CompTIA Exam Questions

Which of the following could have prevented this situation from occurring?

Various employees have lost valuable customer data due to hard drives failing in company
provided laptops. It has been discovered that the hard drives used in one model of laptops
provided by the company has been recalled by the manufactory, The help desk is only able to
replace the hard drives after they fail because there is no centralized records of the model of

laptop given to each specific user. Which of the following could have prevented this situation from
occurring?

A.
Data backups

B.
Asset tracking

C.
Support ownership

D.
BYOD policies