Mark works as a Network Administrator for NetTech Inc. The company has a Windows 2000 domainbased network. A user working on a Windows 2000 Professional client computer reports that he is
unable to access some files on the hard disk. However, he is able to successfully log on and access
other files. What should Mark do to resolve the issue?

A.
Instruct the user to log off and log on again.

B.
Enable the user account on the computer.

C.
Check the file permissions on the hard disk drive.

D.
Check the hard disk drive using the SCANDISK utility.

Explanation:

In order to resolve the issue, Mark should check the file permissions for the user on the hard disk
drive. According to the question, the user is
able to access other files on the hard disk. Hence, the most likely cause of the issue is that the user
does not have sufficient privileges on
those files.
Answer A is incorrect. Logging off and then logging on will not help resolve the issue.
Answer D is incorrect. Checking the hard disk drive using the SCANDISK utility will not help, as the
issue is related to permissions.
Answer B is incorrect. According to the question, the user is able to successfully log on to the
computer. This indicates that his user
account is already enabled. Hence, there is no need to enable it.