An instructor wants to evaluate the classes’ knowledge after they completed the course. Which of
the following should be the instructor’s FIRST choice for this process?

An instructor has just answered a question from a learner. Which of the following is the NEXT action
the instructor should take?

With a class of visual learners, which of the following methods is BEST to keep the learners involved?
(Select TWO).

A learner asks the instructor a question that was covered before the lunch break. Which of the
following would the BEST response be from the instructor?

A presentation heavy with procedural details was just completed. The subsequent demonstration
exercise is not flowing well. Which of the following will be the MOST productive assistance the
instructor can provide?

Which of the following methods encourages learners to resolve their own inquiries?

CORRECT TEXT
In order to understand and answer a learner’s question, an effective active listening technique
would be to: (Select TWO).

During a tedious technical exercise the instructor notes that the learners are nervous and
apprehensive about starting. Which of the following should the instructor do?

The instructor noticed that a discussion was getting oft track and out of control. Which of the
following question types can help the instructor gain control of the discussion?

During the training session introduction, half of the participants indicate that they are interested in
learning about topics that are not part of the course objectives. The BEST approach for the instructor
is to: