A laser multi-function device in an office is able to scan documents, but users are reporting
that when they try to make copies they receive an error. Which of the following
troubleshooting steps should a technician try FIRST?

The technician has identified prohibited content on a PC. Which of the following would be the
FIRST action that the technician should take?

When installing a laptop at a desk that will be using stationary dual monitors, which of the
following ports should be used? (Select TWO).

A customer would like to upgrade their onboard fast Ethernet connection to connect to their
new gigabit network at the gigabit speed. Which of the following will enable them to do so?

Which of the following is the maximum throughput of a USB 3.0 connection?

A technician needs to access the system BIOS at boot time on a PC. Which of the following
are possible BIOS access keys? (Select TWO).

Which of the following types of connectors can use a maximum of 8 strands of wires?

A customer reports that their 4-year-old PC takes a long time to boot. The technician
investigates and finds the BIOS is rediscovering the hardware environment at every boot.
Which of the following will MOST likely fix this problem?

A system board has six slots for memory chips, aligned in two banks. Which of the following
is the optimal memory configuration this board supports?

A technician installs a biometric device using the manufacturer supplied driver. After
confirming the device functions properly, the technician performs Windows and antivirus
updates. Which of the following would BEST explain why the biometric device no longer
functions?