A small shock of electricity transferred from a computer or other electronic component to a person is known as:

At system startup a technician notices that a newly installed program has an unnecessary service that runs causing the computer system to lock-up after about 20 minutes of use. Which of the following would be acceptable ways to stop the unnecessary service from running at startup? (Select TWO).

Which of the following memory modules is a DDR3 chip?

Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor?

Which of the following should be the FIRST step in troubleshooting a problem?

A user wants to access a Bluetooth device from a Bluetooth equipped laptop. Which of the following steps needs to be completed for this to work?

The IP address on a workstation is 10.10.145.16. A user calls the helpdesk and asks why the Internet IP address being displayed is 204.19.116.22 on the workstation. Which of the following is this an example of?

Which of the following is used to access the Task Manager in Windows XP Professional? (Select TWO).

Which of the following will BEST help a technician remove a virus from an infected computer?

A technician has a security device which displays a number that changes over time. Of which of the following is this an example?