A company purchased a SaaS CRM application. The signed SLA meets year-round performance requirements. Three months after deployment, customers start reporting a
slow application response time. System availability, connectivity, and proper functionality still meet the SLA. Which of the following is MOST likely the reason for the poor response time?
A. Incorrect business requirements are invalidating the testing r
esults.
B. Bandwidth restrictions are causing poor performance.
C. The application version is causing compatibility issues.
D. Inadequate documentation is affecting the user interface.
I think the answer should be B since the application itself is hosted. Hence, its unlikely to be cause by application compatibility issues
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Hi edgalura, I am preparing for an exam, I have only book. which materials are you using?
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I’d go with that answer too.
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