Which of the following stages of the print process involve the print media? (Select TWO).

The laser unit creates a latent image on the photoconductor by which of the following?

Which of the following is the MOST suitable way of providing ESD protection when working on a
machine?

A technician has been called to a device giving poor copy quality issues. The technician tests the
machine but is unable to recreate the issue. Which of the following should the technician do next?

Which of the following is the BEST reason why the laser unit should only be tested while inside the
machine?

A technician encounters an extremely irate client. During initial conversation the client makes it
clear they are very angry with the situation and the technician. The client becomes aggressive,
unreasonable, verbally abusive, loud and very rude to the technician. Which of the responses
below is the BEST way to react?

A client asks a technician for advice on a new scanning device. They have four people in an office,
they want to be able to scan books manually, group sheets automatical y, and print documents.
Which of the following should the technician recommend?

Which of the following describes purging?

Why is it important for a Laser/LED device to have proper clearance when placed in an enclosed
area?

A client is printing a document they have received from one of their vendors on a LAN printing
device. The document prints in landscape even though the printer is hard set to portrait mode and
other documents print portrait. Which of the following could be the problem?