Which of the following mobile device sync methods is easiest for the end user but requires more

configuration on the part of the technician?

A user realizes they left their mobile phone in a taxi minutes after the car departs. Which of the
following should be done to BEST ensure none of the private data on the phone is accessed?

A user is concerned about an issue with iOS. The user MOST likely has which of the following
devices?

Which of the following features allows for easier navigation of long lists on a tablet device?

A user calls the help desk to report about their smartphone not being able to make any phone
calls. The user admits that the smartphone can still send/receive email, browse all websites, and
utilize all Internet-capable applications. Which of the following issues is MOST likely affecting the
smartphone?

Laptops and tablets have which of the following in common?

Which of the following is one of the major differences between a new tablet and a new laptop
computer?

Which of the following data types can be synchronized to a mobile device by default? (Select
TWO).

Which of the following mobile device features disables cellular and wireless communication?

Which of the following protocols could a technician use to connect a smartphone to an email
server? (Select TWO).