After installing a Plug-n-Play device Windows XP does not find the new hardware when the computer is started. Which of the following would be another way to install devices in Windows XP Home?

A user has forgotten the password to log into the companys domain. The company has a policy that the last four digits of the employees identification number must be verified before performing a password reset. The user is unable to provide that information. Which of the following would be the BEST way to handle this request?

Automatic Updates should be performed to ensure that the computer has the latest:

Which of the following tools can be used to delete old compressed files?

A shared folder is on an NTFS partition with access restricted to one set of users. The files need to be moved to a FAT32 partition. After the user moves the files, which of the following happens to the user permissions?

Which of the following is MOST likely the cause of a printing problem if a user is receiving an error before a job is seen in the print queue?

Which of the following Windows tools should be used regularly to re-index a hard drive?

When installing a print driver, the default port value for RAW printing is:

Which of the following could be installed to increase the processing capacity of some office printers?

Disk Cleanup is a tool which allows a technician to: