Which of the following slots can be used to install a graphics card? (Select TWO).

An upgrade to Windows XP Professional can be successfully performed from which of the following operating systems? (Select TWO).

A user reports being able to access local network resources but unable to access network resources outside the local office by host name or IP address. The MOST likely cause of the problem would be an improperly configured:

Which of the following utilities are used to choose which programs run at startup?

Two users will be sharing a networked Windows XP computer. The department director has requested that the computer be configured to have individual logins and that each user has the ability to have their own settings. Each user will need to start with the same basic profile. Windows XP pulls the initial profile from which of the following locations?

Which of the following is an example of account security policies?

During a visit to a user’s desk to resolve a problem, a technician determines that disassembly of the computer is required. Which of the following would be the MOST appropriate action for the technician to take?

A technician is contacted by a user who has a laptop computer running Windows XP. The user has a second monitor connected to the laptop but the second monitor will only mirror the laptop screen. Which of the following should the technician recommend to solve this problem?

A user wants to upgrade to Windows 2000. Which of the following WINNT32 command switches can be run to determine whether the users computer and software is compatible with the new operating system?

Which of the following steps should be taken to back up an individual registry key?