The purpose of data encryption is to provide which of the following?

A technician is approached by a person claiming to be a new employee who asks several
questions about how the company’s network is configured. When the technician reports the
incident to the supervisor, the supervisor discovers that the person is not an employee. The
technician has been a victim of:

An upgrade to Windows XP Professional can be successfully performed from which of the
following operating systems? (Select TWO).

Which of the following is a limitation of sharing encrypted files in Windows XP Professional?

When using an ink jet printer, a user reports that some colors seem to be missing intermittently.
Which of the following is MOST likely the cause of the problem?

Which of the following is a system integrated security feature in Windows XP SP2? (Select TWO).

Which of the following sequences will update the device driver for a network interface card (NIC)?

A user has forgotten the password to log into the companys domain. The company has a policy
that the last four digits of the employees identification number must be verified before performing a
password reset. The user is unable to provide that information. Which of the following would be
the BEST way to handle this request?

A technician receives a laptop that is running out of battery power more quickly than expected.
Which of the following can the technician do to correct the problem?

A remote user reports being unable to access the Internet, network printers or email. Which of the
following should be done to begin troubleshooting the problem?