During the first session of a class, the trainer is interrupted frequently by advanced learners with questions that seem too advanced for many other learners to understand. The instructor notices that many learners are staring at the walls or looking at each other, making faces and smiling. Which of the following would be the MOST effective method for the instructor to use in proceeding with this class?

A learner has asked a question about a very obscure and minor point. Which of the following is the MOST appropriate response for an instructor to make in this situation?

An instructor’s class participates freely and actively in instructional site discussions. Based on these discussions, the instructor feels confident that the class has mastered the material and will perform well on the upcoming exam. However, after grading the exam, the instructor is very surprised to discover that nearly the entire class failed. Which of the following is the first thing for the instructor to do in this situation?

An instructor is unusually youthful in appearance. When teaching groups of older learners, this instructor has noticed that they are frequently reluctant to accept the instructor’s
competence to teach them. The instructor has just received a teaching assignment for a group that will be primarily made up of learners 15 to 20 years older. In this situation, what should be the instructor’s first instructional priority?

An instructor is assigned a two-day, entry-level computer class for eight employees of a large corporation. The first morning, the learners state that they have been told that their performance will be evaluated on the basis of how well they can transfer new computer skills to job-related tasks. They are resentful and unwilling to participate. The situation described supports which of the following conclusions?

The instructor needs to introduce a new concept that learners are not likely to have encountered before. Which of the following methods is the MOST efficient means for accomplishing this goal?

Learners are MOST likely to learn a skill successfully when a topic is presented:

An instructor is delivering a new edition of courseware that has been delivered previously. During the lab portion, several learners report an error that had not occurred previously. The error affects the outcome and, therefore, the key learning concept. Which of the following is MOST appropriate for the instructor to do in this situation?

An instructor has reviewed and adjusted the course material. Despite this, a
small number of learners are having difficulty keeping up with the rest of the group. Which of the following describes how the instructor should BEST proceed in this situation?

A trainer who speaks only English will teach a course to a group of non-native English speakers who are visiting from a country where English is not the primary language. In this situation, the trainer should do each of the following EXCEPT: