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A company wants to extend its help desk availability beyond business hours. The Chief Information Officer (CIO

A company wants to extend its help desk availability beyond business hours. The Chief Information Officer (CIO) decides to augment the help desk with a third-party service that will answer calls and provide Tier 1 problem resolution, such as password resets and remote assistance. The security administrator implements the following firewall change:



The administrator provides the appropriate path and credentials to the third-party company. Which of the following technologies is MOST likely being used to provide access to the third company?

A. LDAP

B. WAYF

C. OpenID

D. RADIUS

E. SAML


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