Which of the following is the FIRST thing the user should do to secure the router from unauthorized use?
A SOHO user has just installed a new wireless router on the network. Which of the following is the FIRST thing the user should do to secure the router from unauthorized use?
Which of the following questions should be asked FIRST?
A customer reports the optical drive is no longer responding. Which of the following questions should be asked FIRST?
Which of the following would be the BEST method to solve this issue?
A user’s laptop has a PATA controller. The user wishes to add a SATA hard drive for storage. Which of the following would be the BEST method to solve this issue?
Which of the following methods can be used to examine the status of the services running on the computer? (Sel
During startup an error message “One or more services failed to start” appears. Which of the following methods can be used to examine the status of the services running on the computer? (Select TWO).
Which of the following Internet connections has the HIGHEST latency?
Which of the following Internet connections has the HIGHEST latency?
Which of the following should actions should the technician take NEXT to prevent access?
A technician wants to prevent anyone from logging into a computer that is running in a common area unless they are authorized. The technician has locked the case. Which of the following should actions should the technician take NEXT to prevent access?
Which of the following represents the default installation folder for a 32-bit program installed under Windows
Which of the following represents the default installation folder for a 32-bit program installed under Windows 7 Professional 64-bit?
Which of the following will help troubleshoot the cause of this problem?
A laptop with an external USB hard drive and an external monitor is not booting from the internal hard drive. Power has been verified and the battery is fully charged ,, but the laptop appears to be stopping after POST. Which of the following will help troubleshoot the cause of this problem?
Which of the following should the technician do NEXT?
A first level help desk support technician receives a call from a customer and works with the customer to resolve the call for several minutes unsuccessfully. Which of the following should the technician do NEXT?
Which of the following can cause wrinkled paper in a printer? (Select TWO)
A technician receives a service call about a printer producing wrinkled pages. Which of the following can cause wrinkled paper in a printer? (Select TWO).