Which of the following troubleshooting steps should the helpdesk technician perform FIRST?
A user contacts the helpdesk about a problem connecting to the Internet. Which of the following troubleshooting steps should the helpdesk technician perform FIRST?
Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?
Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?
Measuring and recording network performance during normal operations to compare later changes is called:
Measuring and recording network performance during normal operations to compare later changes is called:
How can the technician accomplish this task?
A technician needs to modify the BIOS settings of a PC; however, the BIOS setup password is unknown to all current employees. How can the technician accomplish this task?
Which of the following is an alternate HTTP port that can be used commonly in business environments?
Which of the following is an alternate HTTP port that can be used commonly in business environments?
Which of the following devices would need to be configured to block specific ports and protocols from entering
Which of the following devices would need to be configured to block specific ports and protocols from entering the network?
4GHz range, which of the following channel combinations are non-overlapping?
In the 2.4GHz range, which of the following channel combinations are non-overlapping?
Which of the following Windows XP startup options would be the SAFEST way to remove the malware?
A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?
Which of the following is MOST likely the cause?
A technician is installing BitLocker in Microsoft Vista, but the operating system gives an error stating the computer does not support BitLocker. Which of the following is MOST likely the cause?
Which of the following features would need to be configured on the router to allow the private network to conn
A user is trying to setup a new small office home office (SOHO) network by configuring a wired router to connect a private network of four computers and a cable modem for Internet connection. Which of the following features would need to be configured on the router to allow the private network to connect to the Internet?