Which of the following steps should the technician perform?
A user contacts a PC technician and states that their computer is not functioning properly. The technician logs into the PC and tries to run the antivirus application on the PC, but gets an access denied error. The technician also tries to run a System Restore and gets the same error. Which of the following steps should the technician perform?
Which of the following is the BEST course of action?
A technician has been taken to a users desk to resolve a problem. The users desk is covered with papers and it is obvious to the technician that these papers are of a confidential nature. Which of the following is the BEST course of action?
Which of the following ports is used for FTP by default? (Select TWO)
Which of the following ports is used for FTP by default? (Select TWO).
Which of the following is the BEST method to use to prevent unauthorized devices from using the company’
An administrator is concerned about users utilizing the company’s wireless signal with their personal laptops. Which of the following is the BEST method to use to prevent unauthorized devices from using the company’s wireless network?
Which of the following operating systems has a 64-bit version?
Which of the following operating systems has a 64-bit version?
Which of the following would a technician enable on a router to allow specific devices to connect to the Inter
Which of the following would a technician enable on a router to allow specific devices to connect to the Internet?
Which of the following memory form factors is MOST commonly found in laptops?
Which of the following memory form factors is MOST commonly found in laptops?
Which documentation will BEST provide information to help identify the issue?
An administrator has just completed creating a new subnet. Users on the new subnet are unable to access the network. Which documentation will BEST provide information to help identify the issue?
Which of the following should the technician perform to ensure that the application is always running?
A technician works for a company that uses an application to track licensing information. The application runs in the background on the Windows 7 computers. A technician receives a call stating that the licensing tracking software is not running. Which of the following should the technician perform to ensure that the application is always running?
The PING command can be used to determine which of the following? (Select TWO)
The PING command can be used to determine which of the following? (Select TWO).