A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor
occasionally jumps around the screen while the customer is typing. Which of the following should the technician
do to mitigate this issue?

A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely
the reason for this issue?

A user is reporting toner smudging on paper after printing. Which of the following should the technician inspect?

A PC has been randomly rebooting several times a day. The technician checks the case for overheating and
finds the fans appear to be operating normally. Which of the following should the technician check NEXT?

A group of users need to connect directly to a printer with continuous access. Which of the following connection
types will achieve this?

A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media.
Which of the following optional add-ons will provide this functionality?

A network technician connects a tone generator to an RJ-45 drop. Which of the following is the MOST likely
reason for doing this?

A user is unable to show an Android smartphone display on a TV. Which of the following settings should the
technician check to resolve this issue?

Two drives in a RAID 5 have failed. Which of the following will the technician need to implement?

A technician is installing a wireless router to be used as an access point. The company firewall will assign IP
addresses to devices on the wireless network. Which of the following settings does the technician need to
disable on the wireless router to accomplish this?