A server has been configured behind a firewall and a website has been deployed, but customers are unable to
access the website. Which of the following should the technician do to ensure the customers can access the
site?

Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet.
A technician has verified all hardware connections are operational. Which of the following settings should the
technician check NEXT on the router?

A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct
machine, which of the following MUST the technician do on the router to accommodate this?

A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is
MOST likely causing the issue?

The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company
network so that sensitive documents can be worked on from home. Which of the following is the MOST
appropriate tool to give the CEO the requested access?

After migrating a network-based print queue to a new server, users are reporting that documents are not
printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST
resolve this issue for the affected users?

A user has received an error message when connecting to the wireless network. The error indicates the IP
address being used by the user’s system is already in use. A DHCP server is used on the network. After having
the user disconnect from the wireless network, the technician is still able to ping the user’s IP address. Which
of the following is MOST likely the cause?

Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the
user?

A technician is installing a network-enabled security system that features IP-based cameras. To access the
system remotely, which of the following capabilities is MOST likely to require configuration?

An employee wants to work more efficiently from home. The IT manager suggests the employee consider
purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following
devices is MOST suitable for this purpose?