A new user in a corporate HR department must print to a network printer. This printer is only
used by the HR department for confidential documents. Which of the following is the
FASTEST way to allow the user access to the printer?

A technician has a computer locked in a cabinet in the office that shares a printer and some
files. The computer must remain on. Which of the following Control Panel options would be
used to control the users that are able to shut the computer down?

Which of the following devices requires calibration as part of its installation?

Which of the following is true when Bob, a technician, is setting default security permissions
on a folder?

A cellular mobile hotspot would create which of the following network types?

A color laser printer is producing pages where the ink smears when touched. Which of the
following components should be replaced?

An upset customer, Anne, calls in to a repair center to report that her new computer is not
working. Anne berates the technician and insists someone repair her computer as soon as
possible. The technician should do which of the following? (Select TWO).

Which of the following commands should Karen, a technician, use to examine and restore
protected system files?

A technician, Joe, has been told that one of the workers at his company has been using a
company laptop for illicit activity. The IT manager assigned Joe the task of retrieving the
laptop and bringing it back to the repair center. Which of the following has Joe performed?

New smart phones have features that allow them to be backed up to a remote location. Of
which of the following is this an example?