A technician, Anne, observes that a laser printer prints pages with toner scattered on the
page that easily rubs off of the paper. Which of the following components has failed in the
printer?

Joe would like an Internet connection that is always on, stable, and not influenced by
atmospheric conditions. Which of the following Internet connection types would BEST meet
Joe’s requirements?

Which of the following is LEAST likely to be considered a consumer replaceable part in a
laptop?

In order to establish a VPN to a company firewall, Joe, a technician needed to have an RSA
token and provide a user name and password to connect to the main office. This is an
example of:

A customer is terminating an employee for suspected activity that is against company policy.
They have called Ann to consult with them on how to best preserve any evidence the
company may be required to provide in court. Which of the following would BEST preserve
the integrity of the data and best serve the client?

Which of the following wireless networking standards operates at the SHORTEST distance?

In order to pair a phone with another device like a GPS or a car stereo through Bluetooth,
which of the following steps need to be taken?

Which of the following wireless standards operates at 5 GHz and has a maximum speed of
54 Mbps?

Which of the following RAM types is LEAST likely to work optimally when installed in dual
channel mode?

Which of the following describes when a child folder has the same permissions as its parent
folder?