A user is attempting to use Remote Desktop to connect to a server but is getting an error
message.
Which of the following tools should be used to verify that the server is powered on and
connected to the network?

Modern laptop screens are much brighter because of advances in which of the following
technologies?

Which of the following RAM types are compatible with PC2700 and maintain the same
performance?

Joe, a technician, has been tasked to verify a new device has been installed and correctly
configured on a Windows 7 computer.
He has now confirmed the new device is not working properly. Upon opening the Device
Manager, he sees several icons.
Which of the following should Joe do FIRST to help troubleshoot the problem?

A user with a CRT monitor notes that there is a discolored area in a portion of their screen.
Which of the following is the MOST likely cause of the issue?

A technician, Anne, notices there are no hardware volume control buttons on the new
laptops that were ordered. Which of the following would control the volume on the laptop?

Which of the following should be the FIRST items to be removed when replacing the system
board on a laptop? (Select TWO).

A technician wants to test connectivity with a remote device in the other room that appears
to be having intermittent connectivity issues.
Which of the following command line tools will allow them to check connectivity over an
extended period of time without having to retype commands?

A user reports an issue of intermittent Read / Write errors occurring on their PC. Which of
the following actions would a technician MOST likely take?

A technician wants to simplify users’ wireless configuration in a new remote office. Which of
the following must be configured on the access point to allow wireless clients to
automatically negotiate secure authentication with the SOHO access point?