Which of the following laser printer components will flip the paper to allow for printing on both
sides?

A customer has asked a technician to install a new USB printer that is supported by
Windows 7. The PC is running Windows 7 Professional. Which of the following is the correct
method to complete the installation?

Which of the following is a required component of a virtual environment?

A user reports that they cleared a paper jam and now cannot print. The technician reseats
the paper and then prints a test page from the printer. A test page sent from the workstation
does not print. Which of the following actions should the technician take FIRST?

A printer technician is sent to work on a fuser in a laser printer that is not adhering toner
properly to the paper. While onsite Joe, an end user, reports that he has been having
frequent paper jams as well. Which of the following would be the BEST course of action to
repair the printer?

A corporate technician has been tasked with providing a thin client PC for a new employee.
Which of the following configurations would be the MOST appropriate?

Revert to snapshot is a feature of:

A workstation is making a loud clicking noise that is originating from the hard drive and it is
not booting. Which of the following should the technician do FIRST?

Which of the following is used to provide secure file storage to network users only?

A user’s laptop screen is extremely dim. A technician attempts to alter the brightness using
function keys and the BIOS, but the screen never changes in brightness. Which of the
following is MOST likely the cause?