Many business laptops now come with fingerprint readers to enable users to login without
typing in passwords. This is an example of which of the following?

Which of the following utilities will display a listing of active IP ports on the computer being
tested?

Which of the following laptop components provides direct electrical supply to illuminate the
screen’s image?

Which of the following voltages is MOST likely to be supplied from a PC power supply unit?
(Select TWO).

Joe, a user, is experiencing some operating system errors that are disrupting his ability to
boot the workstation. Which of the following would allow him to keep his data, but possibly
resolve operating system errors?

Which of the following commands may be used on a computer, running Windows 7, to stop a
single process from the command line?

Ann, a technician, is sent to a chemical company to troubleshoot their server. She is
concerned about what types of chemicals she will be exposed to. Which of the following
documents would address Ann’s concerns?

Which of the following does a technician need to do before giving a PC, which has been
confiscated for prohibited activity, to another department?

An application is unresponsive and causing system instability. Which of the following
command line options would only close the application?

A technician is about to put a computer back into service that has not been turned on for
many months. It was healthy when taken out of service and boots quickly without any
problems. Which of the following actions would be a best practice to begin computer
maintenance? (Select TWO).