A technician has been asked to identify the unknown network addresses from a series of
printers attached to the network via external hardware printer servers. Which of the following
will provide the technician with the necessary information?

Which of the following will provide the FASTEST boot times for a laptop user?

Which of the following settings should be implemented when a mobile device MUST be
configured to receive push email notification?

Which of the following tools would be used to connect CAT5e cabling to a patch panel?

RAID 5 requires a minimum of how many hard drives?

Which of the following media has a capacity of 8.6 GB?

Anne, an end-user, reports to Joe, a helpdesk technician, that her computer has been
redirecting her browser to unknown websites when clicking on search results. Joe runs a
malware scan and finds that her computer is infected with malware. Joe uses the antimalware program to remove the infection but Anne reports that the problem resurfaced the
next day. Joe runs the malware scan again and finds the same malware is still infecting
Anne’s computer. Joe runs several passes of the malware scan to remove the infection but it
keeps recurring. Which of the following would MOST likely aid in removing the infection?

A user states that when they power on their computer, they receive a “Non-bootable drive”
error. The user works with external storage devices to transport data to their computer. The
user stated that the computer worked fine the day before. Which of the following should be
checked FIRST to resolve this issue?

When installing a floppy drive data cable, it is important for a technician to ensure which of
the following? (Select TWO).

Which of the following devices is MOST likely to outperform a 15,000 rpm SAS hard drive in
read speed?