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Which of the following actions should the technician take FIRST so that Joe can access the Internet?

A small office has two routers, one wired and one wireless. Joe, a laptop user, experiences
no issues while at his desk, but when he unplugs his laptop to go to a conference room, Joe
is no longer able to access the Internet. Other users do not have this issue. A technician
checks the laptop and sees an IP address of 169.254.13.142. Which of the following actions
should the technician take FIRST so that Joe can access the Internet?