Joe, a user, needs to connect a MIDI device to his computer, but the PC does not have the
appropriate port. Which of the following add-ons would MOST likely have the port the PC
needs?

Besides the CPU, which of the following components might have their own heatsink?

Which of the following is the safest way to download and install a new program on a mobile
device?

A technician gets a call from a customer stating that their computer will not boot. They are
getting the following error “invalid system disk”. Which of the following should the technician
check FIRST?

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— Exhibit —
Click on the exhibit button. Which of the following memory types is shown in the graphic
provided?

Which of the following is the BEST type of cable to prevent EMI?

A technician wants to run a full diagnostic of the file system on a user’s hard drive and fix
any index errors encountered, but the group policy on the computer prevents this from being
executed while in Windows. Which of the following can the technician do to accomplish this?

An IR printer stops working for half of an office while the other half is able to print. Which of
the following should be checked FIRST?

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— Exhibit —
Click on the exhibit button. Which of the following is the purpose for the tool shown in the
exhibit?

A workgroup of five PCs uses a shared printer. A customer says they cannot print to the
printer but can access shares on another PC used for common files. The printer appears to
be powered on. Which of the following would be the MOST likely cause of the issue?