A technician has received a laptop that is having problems with the screen. The user is
reporting that the display is too dim and difficult to see. Which of the following steps should
the technician take FIRST?

A technician would like to ensure all previous data is erased before reloading Windows 7
Home Premium onto a laptop. Which of the following procedures would accomplish this?

Which of the following memory types is MOST commonly found in servers?

A technician observes another technician trying to steal a company laptop. Which of the
following should the first technician do NEXT?

A laptop boots fine but after a few minutes the LCD screen fades out into a very dim image.
Which of the following is the cause of the problem?

A user is reporting that their screen is flickering at a rapid rate. Which of the following Control
Panel paths should a technician use in order to remedy this issue?

Which of the following can be used as the default gateway for the 192.168.1.0/24 network?

A user needs a new gaming computer which can be both fast and quiet. Which of the
following should MOST likely be installed to meet the user’s requirements?

When installing Windows on a new server, a technician gets an error reporting that no
suitable hard drives are available for installation. Which of the following is MOST likely the
issue?

A user has an LCD and a CRT monitor attached to their workstation. The colors are slightly
off on the CRT but not the LCD. Which of the following controls should be used in
troubleshooting?