A technician wants to create a new logical volume on a machine. Which of the following
Windows 7 utilities will allow a technician to perform this action?

Ann recently upgraded a computer from Windows XP to Windows 7, but one of her
applications does not work now. Which of the following should be done FIRST?

Which of the following private network types would MOST likely be used for a corporation
with 100,000 employees?

A user with an inkjet printer states that all their color printouts are missing red ink. The inkjet
printer has a cartridge for each of the CMYK colors, and the user recently replaced the
magenta cartridge. Which of the following should the technician do NEXT?

A technician is installing an upgrade of Windows on a machine using an external drive. After
rebooting the installation process hangs and reports the media cannot be found. Which of
the following will correct this issue?

Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read
errors are occurring. She has run check disk and errors have been reported several times.
Which of the following should a technician recommend? (Select TWO).

Ann, a customer, has an older printer that has no network or USB connection but she still
would like to use it on her new machine. Which of the following would be the MOST likely
card a technician should install?

A technician notices an impact printer has run out of ink. Which of the following should the
technician do NEXT?

Which of the following is the BEST way to secure a workstation which is shared by multiple
users using the same guest account?

Ann, a user, has brought her laptop in for service. She reports that her battery is at 100%,
but whenever it is unplugged it immediately shuts down. Which of the following should the
technician do?