A technician would like to restart a computer from a command line tool. Which of the
following tools should the technician use?

Ann reports that printouts from the department laser printer have become faded. She has
already replaced the toner cartridge. Which of the following is the MOST likely component
causing the faded printing?

Which of the following is an example of an APIPA address?

Which of the following can ONLY be installed when a laptop is turned off and disconnected
from all power sources?

A technician would like to image 50 desktop computers from a recently optimized test
machine. Which of the following would ready the test machine for capturing the image?

A user, Ann, reports that her laptop will no longer connect to wireless. Joe, a technician,
checks the device manager and does not see a wireless networking card or any unknown
devices. Which of the following should Joe do FIRST?

Which of the following network topologies is the MOST likely to affect other downstream
devices if an issue occurs?

A technician is installing a new laser printer on a workstation that has Windows 7
Professional x86 installed. Which type of printer driver is needed to complete the
installation?

After a recent memory upgrade, a customer is reporting they have seen no improvement in
their system performance. Upon inspection, the technician finds that 6.0 GB are detected but
only 3.0 GB of memory are usable. Which of the following is the MOST likely cause?

A user, Joe, has just finished upgrading his computer with a wireless keyboard/mouse
combination, additional memory, installed new speakers, and replaced his 15 inch flat
screen with a 24 inch flat screen.
When he boots the computer it immediately starts making a loud beeping noise and will go
no further in the boot process.
Which of Joe’s system upgrades is the cause of the problem?