A technician is diagnosing a laser printer that is consistently having issues picking up paper
from the first tray. Which of the following items would the technician replace FIRST?

Which of the following is the difference between a quick and a full format?

Which of the following is the command line entry to start an archive or restore a process on a
Windows XP computer?

A technician has just installed a network card on a Windows 7 computer. Which of the
following should the technician do NEXT?

Which of the following adapter cards allows I/O devices to be connected and transmits data
using a POTS line?

Which of the following can be installed on a virtualized client to enhance user experience
and provide closer integration with the host operating systems?

A technician receives a report that the pages coming out of a laser printer are smearing
when touched. Which of the following components should the technician check FIRST to
resolve this issue?

A user recently installed a joystick that is used to play video games on their computer. The
user notices that the joystick is slowly drifting. Which of the following should the user do?

A user has forgotten their BIOS password on their computer. Which of the following would a
technician use to allow the user access to their PC?

A technician wants to prevent users in a computer lab from seeing the name of the last user
who logged onto the computer after the user logs out from the workstation. Which of the
following MUST the technician configure?