A technician needs to configure a wireless small office home office (SOHO) network to
provide IP addresses to devices on the network. Which of the following features should be
enabled?

A user calls a technician and states that their computer shutdowns after about 15 minutes of
being turned on. The user also states that if they wait about an hour and turn the computer
back on, it will function properly, but will shutdown after 15 minutes as it did before. Which of
the following should the technician check on the motherboard that could be causing this
problem?

A user is looking for the Application Data directory in their profile but cannot see it. Which of
the following Control Panel options would correct this?

Which of the following printer processes would be LEAST suitable for creating archival
documents?

A customer would like assistance with choosing the appropriate PCs for opening an Internet
caf? The customer explains to the technician that the PCs would only be used to search the
Internet. Which of the following would the technician suggest?

After a recent power spike, a user upgrades their motherboard. However, every time they try
to turn their workstation on, it only crashes and performs a core dump. All hard drives and
processors are compatible with the new motherboard. Which of the following symptoms has
MOST likely occurred?

A user has downloaded and installed a browser add-on that causes the browser to hang.
The PC has very slow system response when rebooted. Which of the following should a
technician do to troubleshoot this problem?

When printing forms that need to be copied using carbon paper, which of the following
technologies is BEST suited?

A technician is looking to install a 3.5 inch desktop hard drive into an external enclosure.
Which of the following input interfaces would provide the MOST throughput for the drive?

A user has a nonfunctional computer that has two hard drives. The user needs to retrieve
information from one of the drives. Which of the following would be used?