A technician must trace a network cable from a user’s desk to the punch down block in the
wiring closet. Which of the following tools would be the BEST choice?

Which of the following methods is BEST used to ensure that data on a hard drive cannot be
recovered?

Which of the following is the correct path to determine the IP address on an iOS device?

Which of the following amounts of memory BEST represents the upper limit of RAM when
using a 32-bit architecture?

A DSL modem MOST commonly uses which of the following media?

A user has moved into a building and is installing a new wired network. There is existing
cabling throughout the building. The user would like to prevent hardware that they do not
own from connecting to the network. Which of the following actions would BEST prevent
outside users from connecting?

Which of the following home computer synchronization methods are possible with an iOS
device? (Select TWO).

Which of the following would be an example of prohibited content?

A PC technician must upgrade memory from 2 GB to 4 GB in twenty Windows 7 notebook
computers. Some of the laptops have DDR2 memory, and some have DDR3. The memory
purchased for the upgrade is DDR3.
Which of the following is the MOST likely outcome of this upgrade?

A user reports slow performance on their PC after importing some photos. Which of the
following maintenance tasks should a technician recommend in order to increase
performance?