Which of the following tools are commonly used to remove dust and debris from inside a
computer? (Select TWO).

A technician notices that everything appears too large on the computer’s screen and the
display resolution cannot be changed. The machine is running in which of the following
modes?

Browser redirection is caused by which of the following types of viruses?

Which of the following laptop displays would provide the BEST viewing angle?

Which of the following represents a connector that supports the connection of external
devices? (Select TWO).

A technician works for a company that uses an application to track licensing information. The
application runs in the background on the Windows 7 computers. A technician receives a call
stating that the licensing tracking software is not running. Which of the following should the
technician perform to ensure that the application is always running?

A user has a perimeter firewall and up-to-date antivirus software. The user is asking what
else they can do to improve their security. Which of the following will have the MOST impact
on network security? (Select TWO).

When setting up for a projector presentation, which of the following laptop function keys
usually needs to be toggled?

Which of the following are the MOST important considerations when configuring a PC that
will be used for a CAD / CAM workstation? (Select TWO).

A laptop user reports that they cannot see the SSID or connect to their company’s wireless
network. Which of the following should the technician try FIRST?