A user states that a network printer, attached to and shared from a co-worker’s computer,
does not always print the jobs submitted to it. The user adds that it seems to happen at
different times throughout the day, but at other times works fine. Which of the following is
MOST likely the cause?

A user is receiving an error message of “paper jam in tray 1” every time a print job is sent to
the printer. Which of the following should the technician do NEXT, after verifying that there
are no visible paper jams in the printer?

A technician recently setup a new wired network and wants to ensure only their computers
can use it. Which of the following is the MOST secure way to accomplish this?

Which of the following provides the MOST storage capacity?

A user states that the display is not very bright on their laptop. Which of the following is the
MOST likely location to adjust the brightness?

Which of the following is the MOST likely reason for a low wireless signal?

Which of the following security measures is usually found in a laptop?

Which of the following provides the BEST protection from brown outs?

Which of the following ports MUST be open to connect to a PC using RDP?

A client wants a wireless network set up in the office, but does not want unauthorized users
to be able to access the network. Which of the following provides the BEST protection?