PrepAway - Latest Free Exam Questions & Answers

Author: seenagape

Which of the following tools would a technician use to BEST resolve this issue?

A user reports that every time they use a search engine and click on a link to go to a
website, they instead are taken to a site blocked by their company’s content filter. The user
is not trying to go to the blocked site and needs to be able to successfully use the search
engine to complete their assignment. Which of the following tools would a technician use to
BEST resolve this issue?

Which of the following tools would BEST reset the computer to how it worked when first purchased?

After being infected with a virus, a user’s computer does not recognize the user as having
local administrator rights to the computer. After troubleshooting the issue, a technician
determines the computer needs to be rebuilt and data needs to be restored from the user’s
backup. Which of the following tools would BEST reset the computer to how it worked when
first purchased?