Which of the following sequences of steps can be used to increase the amount of virtual memory (page memory) available to Windows?

A user is unable to access a server on a network but can view other servers. When using NSLOOKUP, an error message stating, ‘No response from server’ is received. Which of the following may be causing the problem?

A customer reports being unable to access email. A technician states that there are technical problems and that email is temporarily unavailable. When the customer suggests that the technician should send an email to staff advising them about the problem, the technician should:

The PING.EXE utility is used to display the:

In Windows XP Professional, one way to deter the installation of software by users would be to place the users in the:

Which of the following commands is used to disconnect a computer’s DHCP lease?

A user reports that the CRT monitor has discolorations on the screen. Which of the following should a technician recommend that the user do FIRST?

Which of the following is an example of social engineering?

After installing a video card in a computer, the video card will only display 640 x 480 resolution. Which of the following actions should the technician take FIRST?

A user reports that the computer loads Windows slowly. Which of the following tools may help correct this problem? (Select TWO).