A technician is removing malware from a computer in safe mode and is having trouble with one of the infected files. The anti-malware suite is unable to remove or quarantine it and the system will not let the technician manually delete it, even tho

ugh it is not in use. Which of the following can the technician use to remove the file?

A. Open the

defrag

utility and run a full analysis and defragmentation of the hard drive.

B. Boot from a pre-installation environment CD and delete the file from the h

ard drive.

C. Run

attrib

followed by the file name with the

-h

switch from the command prompt.

D. Install a second full antivirus suite onto the system and run another removal scan.