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Ann, a customer, reports that when she occasionally works in the office basement, her smartphone battery drain

Ann, a customer, reports that when she occasionally works in the office basement, her smartphone battery drains faster than normal and she has poor cellular reception. Which of the following is the reason for the fast battery d

rain?

A. Unpaired Bluetooth

B. Weak signal

C. Defective SD card

D. Malware

Topic 5, Op Procedure


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