Exam EX0-103: ISO/IEC 20000 Foundation
http://www.briefmenow.org/exin/category/exam-ex0-103-isoiec-20000-foundation/
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Exam EX0-103: ISO/IEC 20000 Foundation (update March 14th, 2015)
http://www.briefmenow.org/exin/category/exam-ex0-103-isoiec-20000-foundation-update-march-14th-2015/
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