Scenario: A user informs a Citrix Administrator that audio quality has degraded on their virtual
desktop that uses personal vDisk. Audio was functioning correctly the previous day.
Which action should the administrator take to investigate this issue?

A Citrix Administrator could upgrade Citrix Receiver using the __________ or the __________.
(Choose the two correct options to complete the sentence.)

A Citrix Administrator needs to deploy StoreFront services to thin clients which are running the
Online plug-in.
Which option should the administrator configure so that the thin clients can connect to the
StoreFront servers?

Scenario: A Citrix Administrator needs to configure StoreFront so that users can access a
XenDesktop 7 site and a XenDesktop 5.6 site. Currently, the StoreFront deployment is configured
to provide access to the XenDesktop 7 site.
Which action must the administrator take to allow users to access both environments from the
StoreFront deployment?

Scenario: A Citrix Administrator installs XenServer. The administrator provisions one server OS
machine to deliver hosted desktops and applications. After conducting tests, the administrator
concludes that performance is poor and that application installation is taking longer than expected.
The virtual machine takes a long time to install.
Refer to the Exhibit to view the XenServer performance information.

Which component, based on the attached exhibit, could be impacting performance?

A Citrix Administrator opens Citrix Studio and is unable to make any changes.
What is a likely cause of this issue?

Which two methods could a Citrix Administrator use to determine whether any user connections
failed in the past 60 minutes? (Choose two.)

Which two tools could a Citrix Administrator use to determine which virtual desktops have NOT
registered with the Delivery Controller? (Choose two.)

Scenario: A user’s virtual desktop session running on XenServer is unresponsive and the user is
unable to access any applications. Prior to the session becoming unresponsive, the user was
working on a very large financial report and did NOT save it. A Citrix Administrator examines the
session and determines that Microsoft Excel has frozen the session.
Which tool could the administrator use to end the Excel process without ending the session?

Scenario: An error is displayed in Citrix Director when a Citrix Administrator attempts to shadow a
user connected to a desktop hosted on a server OS machine. Shadowing does NOT start.
What is the likely cause of this error?