Which two of the following statements correctly describe how Cisco Prime NCS simplifies
troubleshooting? (Choose two.)?

A.
It automatically configures a Cisco AnyConnect SSL tunnel, which allows Cisco TAC
engineers to connect to malfunctioning devices.?

B.
It enables network operators to open instant messaging conversations with Cisco TAC
engineers.?

C.
Cisco Smart Interactions allow network operators to open service requests to Cisco TAC
in a controlled manner. Relevant information such as current configuration, last

configuration changes, and events can be attached by a single mouse click.?

D.
It can collect crucial information such as associated devices and their current IP address
and status based on the user’s name.