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Which two main steps must be added as a minimum to resolve this issue?

Refer to the exhibit. You have been asked to troubleshoot this script because whenever customers
choose to DialByExtn, the Auto Attendant plays a prompt, but the transfer never occurs. You have
determined that a number of steps are missing under the DialByExtn flow. Which two main steps
must be added as a minimum to resolve this issue?

PrepAway - Latest Free Exam Questions & Answers

A.
AnAccept then Call Redirect must be added under the DialByExtn step

B.
A Menu to collect digits followed byGoto must be added under the DialByExtn step

C.
A Get Digit String followed by Call Redirect must be added under the DialByExtn step.

D.
A second Prompt and Call Redirect must be added under theDialByExtn step


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