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seenagapeAugust 23, 2015

Which three tasks can an agent perform on the Cisco Agent Desktop? (Choose three.)

A.
send an email to an SME

B.
start a Cisco WebEx session with an SME

C.
send enterprise data to an SME

D.
chat with an SME

E.
transfer a call to an SME

In 500-051Exam 500-051

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