When a user attempts to log out from Cisco Extension Mobility service by pressing the services
button and selecting the Cisco Extension Mobility service, the user is not able to log out. What is
causing this issue?

A.
The Cisco Extension Mobility service has not been configured on the phone

B.
The user device profile is not subscribed to the Cisco Extension Mobility service.

C.
The CTI service is not running

D.
The logout URL that is defined for the Cisco Extension Mobility service is incorrect or does not
exist under the IP Phone Services configuration.

Explanation:
Cisco CallManager Extension Mobility looks up the URL in the Cisco CallManager Directory on the
first instance only; the URL is then stored as a static variable.
Linkhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmfeat/fsem.html#wp1105
592