Desktop application managers are often afraid of changing existing Microsoft or IBM applications because of security issues when implementing new applications like instant messaging or unified messaging.

Which two facts could an account manager point out regarding this concern? (Choose two.)

Which three of these characterize a business ROI? (Choose three.)

In which two ways does Cisco ensure security for a Cisco Unified Communications solution? (Choose two.)

A customer who is interested in savings in the areas of toll bypass, audio conferencing, and unified messaging is interested in realizing which of these benefits?

A customer needs the following mobile features for each of its users:

a single business number for both desktop and mobile phones a single mailbox for both devices
voice call continuity from desktop to mobile and vice versa

Which product would provide the best solution?

Within the implement phase, which activity is associated with the define project visibility progress reports and procedures task?

Cisco CallManager Express would be most appropriate for which potential customer?

When asking a new prospect discovery questions, it is important to determine whether the customer has any needs that would not be filled by existing IP telephony applications. Which two approaches would help you identify opportunities for new XML applications? (Choose two.)

In the presentation of an ROI analysis, account managers should focus on mapping the benefits of IP telephony technology to which of these customer requirements?

Which two of these are good indicators that a business may benefit from a Cisco Unified Communications solution? (Choose two.)